Lowongan Kerja Seller CS PT Shopee International Indonesia September 2021
PT
Shopee International Indonesia merupakan platform menyuguhkan
pengalaman berbelanja online yang mudah, aman dan cepat dengan sistem
pembayaran dan dukungan logistik yang kuat. Shopee bertujuan menjadi
e-commerce pilihan utama di Indonesia. Shopee memiliki beragam pilihan
kategori produk, mulai dari Elektronik, Perlengkapan Rumah, Kesehatan,
Kecantikan, Ibu & Bayi, Fashion hingga Perlengkapan Olahraga.
Posisi :
UMKM Solo – Seller CS (Contract-Based)
Job Descriptions :
Handle customer complaints and questions in face-to-face conversation, provide appropriate solutions and alternatives within the time limits.
Provide accurate, valid, and complete information by using the right methods/tools.
Follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Qualifications :
Diploma or higher degree from a reputable university
At least 1 Year of working experience in the related field is required for this position.
Specialized in Customer Service or equivalent.
Having the ability to solve problems faced by the customer.
Strong communication skills in email, face-to-face conversation and calls
Strong logical thinking and problem-solving skills
Good team player, positive attitude and eagerness to learn
Driven and motivated
Able to respond to problems, make timely and reasonable solutions
Silakan melakukan pendaftaran disini Pendaftaran